PRIVACY POLICY

Who we are
Our website address is: http://worldshinegolf.com

1. DEFINITIONS

• Applicable Laws: Refers to the Personal Data Protection Act 2010 of Malaysia and all related regulations.
• Personal Data: Any information that can identify you directly or indirectly (e.g. name, contact details, IP address, etc.).
• Platforms: Our website, applications, and social media accounts.
• Company: World Shine Trading Sdn Bhd.

2. COLLECTION OF PERSONAL DATA

We may collect your Personal Data in various ways, including when you:

• Register an account on our Platforms
• Purchase products or services
• Subscribe to newsletters or updates
• Participate in promotions, contests, or surveys
• Contact our customer service
• Interact with us via social media or live chat
• Use our website (including cookies and analytics tools)

Examples of data collected include:

• Name, email, phone number
• Billing and shipping address
• Payment-related details (processed securely by third parties)
• Device and browsing data (IP address, cookies, usage behavior)

If you provide Personal Data of a third party, you confirm that you have obtained their consent.

3. HOW WE USE YOUR PERSONAL DATA

We use your Personal Data for purposes including:

Core Business Purposes

• Creating and managing your account
• Processing orders and payments
• Delivering products and services
• Providing customer support
• Managing returns, refunds, and complaints
• Ensuring platform functionality and security

Business & Operational Purposes

• Improving user experience and personalization
• Conducting analytics and research
• Preventing fraud and ensuring compliance with laws
• Managing internal operations and risk

Marketing & Communication

• Sending promotional offers and updates
• Informing you about new products, campaigns, or events
• Delivering targeted advertisements

You may opt out of marketing communications at any time.

4. DISCLOSURE OF PERSONAL DATA

We may share your Personal Data with:

• Employees and authorized personnel
• Payment service providers
• Logistics and courier partners
• IT and cloud service providers
• Marketing and analytics partners
• Business partners for promotions or collaborations
• Legal or regulatory authorities (when required by law)

All third parties are required to protect your data in accordance with applicable laws.

5. TRANSFER OF DATA

Your Personal Data may be transferred outside Malaysia where necessary. We ensure that such transfers comply with PDPA requirements and maintain adequate protection standards.

6. DATA SECURITY

We implement reasonable technical and organizational measures to protect your Personal Data against:

• Unauthorized access
• Loss or misuse
• Disclosure or alteration

However, no system is completely secure, and we cannot guarantee absolute security.

7. DATA RETENTION

We retain your Personal Data only as long as necessary:

• To fulfill the purposes stated in this Policy
• To comply with legal and regulatory requirements

When no longer needed, your data will be securely deleted or anonymized.

8. YOUR RIGHTS

You have the right to:

• Access your Personal Data
• Correct inaccurate data
• Withdraw consent for data processing
• Request deletion of your data (subject to legal limitations)

To exercise your rights, please contact us via email.

9. WITHDRAWAL OF CONSENT

You may withdraw your consent by:

• Clicking “unsubscribe” in marketing emails
• Adjusting your account settings
• Contacting us directly

Note: Withdrawal may affect our ability to provide certain services.

10. COOKIES & ANALYTICS

We use cookies and tools like Google Analytics to:

• Understand user behavior
• Improve website performance
• Deliver relevant advertisements

You can disable cookies through your browser settings, though this may affect functionality.

11. THIRD-PARTY SERVICES

Our Platforms may contain links to third-party websites or services. We are not responsible for their privacy practices, and you should review their policies separately.

12. CONTACT US

For any inquiries, requests, or complaints regarding your Personal Data:
Email: [email protected]
Please include “Data Protection Request” in your subject line for faster processing.

13. POLICY UPDATES

We may update this Privacy Policy from time to time to reflect:

• Legal changes
• Industry standards
• Business operations

Updates will be published on our Platforms. Continued use means you accept the updated Policy.

14. GOVERNING LAW

This Policy is governed by the laws of Malaysia.

15. LANGUAGE

This Policy may be provided in English and Bahasa Malaysia. In case of inconsistency, the English version shall prevail.